Product support
Extension behavior, exports, supported sources, and website questions.
support@feedbackmosaic.comSupport
Get help with FeedbackMosaic.
Email us about the Chrome extension, supported platforms, exports, privacy, or the website.
Contact
Use the address that matches your request.
Privacy
Privacy policy, diagnostics, consent, and data requests.
privacy@feedbackmosaic.comGeneral
Partnerships, product feedback, and general enquiries.
hello@feedbackmosaic.comHelpful details
Include the details that help us understand the issue.
- Chrome extension version
- Platform name, such as YouTube or Steam
- Task result: success, partial, paused, or failed
- Requested and collected record counts
- The stop reason shown in the extension
- Your operating system and Chrome version
Do not send sensitive data
- Cookies, session data, tokens, or passwords
- Private account screenshots
- Raw comment exports unless support asks for a small sample
- Personal information unrelated to the issue
- Private source URLs